FAQs

Be alert for several indicators of hidden water leaks: an unexpected rise in your water bill, noticeable water marks on walls or ceilings, a persistent musty smell, or the sound of water running when all fixtures are turned off. If you notice any of these signs, it's crucial to contact us promptly to prevent extensive damage.

Preventing clogged drains starts with being cautious about what goes into them. Avoid pouring cooking oil or coffee grounds down your sink. Install drain strainers in showers to catch hair and soap residue. For toilets, only flush toilet paper and human waste. Following these simple guidelines can significantly reduce the likelihood of clogs.

For standard tank-style water heaters, we recommend draining and flushing once annually. This routine maintenance removes sediment buildup, improving the unit's efficiency and potentially extending its operational life.

A plumbing emergency is any situation that could lead to substantial property damage or pose health risks. Examples include burst pipes, sewage backups, complete loss of water supply, or severe leaks that can't be controlled using the shut-off valve.

In the event of a burst pipe, your first action should be to locate and shut off your home's main water valve. This will halt the water flow and minimize damage. After this crucial step, contact our emergency services immediately for professional assistance.

We advise against using chemical drain cleaners. While they may provide a temporary solution, these harsh chemicals can cause long-term damage to your pipes, especially older systems, and compromise seals. For safer and more effective results, consider using a plumber's snake or seeking professional assistance.

The cost of repairing a leaky faucet varies depending on the faucet type (such as cartridge, compression, or ball) and whether a simple washer replacement or more complex repair is needed. We provide transparent, upfront pricing after a thorough inspection, ensuring you're fully informed before any work begins.

Tankless water heaters offer several advantages: they provide continuous hot water on demand, operate with significantly higher energy efficiency (leading to lower utility costs), and typically have a longer lifespan compared to traditional tank models.

Yes, we stand behind the quality of our work with a comprehensive warranty. We offer a 90-day guarantee on all repairs and a one-year warranty on new fixture installations, ensuring your peace of mind.

Your main water shut-off valve is typically located where the main water line enters your home, often in the basement, near the water meter, or in an outdoor utility box. Knowing its location is crucial for quickly shutting off the water supply during emergencies, such as a burst pipe, to prevent extensive flooding and damage.